Category: News
DebtNext Software Team Continues their Growth with the Promotion of Several Team Members
DebtNext Software, a leading fintech software provider focused on recovery management solutions, is proud to announce new positions for several employees. Thom Majka will be starting a new role as Director of Client Success, Andy Hannan will embark on his new position as Director of Product Innovation, and Eric Port will take on a new position as Director of Operations.
Thom has been the Director of Business Development for DebtNext Software since 2006. His 47 years of industry experience bring tremendous value to his new role that will complement client understanding of the DebtNext product and service offerings.
“I’ve been fortunate to have been a part of DebtNext’s success and client growth for the past seventeen years. I’m looking forward to developing a focused communications medium with clients and their respective business users to listen, learn, and be accountable. Building trusting relationships has been and will be my daily pursuit for our vendor partners and mutual clients they service,” says Thom.
Andy Hannan has been with DebtNext since 2013 and has been a part of the accounts receivables management industry for over 20 years. In his new role as Director of Product innovation, Andy will use his unique ability to be creative, energetic, and forward thinking to continue to play a critical role in the development of DebtNext Software products.
“I am looking forward to continue working with a creative and curious team, developing a product that strives to create function rich solutions that empower customers,” says Andy. He will enable and contribute to a culture and process of innovation, identifying key business problems and ushering the development of solutions for DebtNext clients.
Eric joined the DebtNext team in 2008 and brings a wide breadth of industry knowledge and platform experience. In his new role as Director of Operations, Eric will be responsible for administering recurring client platform reviews as well as the management of contractual relationships with DebtNext clients. He will ensure that DebtNext is delivering the proper level of support to their growing client base.
Eric is excited about the opportunity, “The DebtNext platform has evolved into one of the most robust recovery management platforms in the industry. It’s exciting to be a part of that. I look forward to building on existing client relationships and ensuring our level of support is in line with client expectations,” he says.
“Our company would not have enjoyed the growth we have over the past twenty years without leaders like Thom, Andy, and Eric. We are continually evolving our client coverage and product teams and these positions are a direct reflection of Thom, Andy, and Eric’s efforts in those areas,” said Paul Goske, President of DebtNext Software. “We’re excited about continuing to build on our team’s success and grow our Platform’s functionality for our clients.”
About DebtNext
Founded in 2003 as a fintech software provider, DebtNext has been focused on recovery management solutions for their clients. Their industry leading platform, dPlat, is being used by some of the nation’s largest utility, telecommunications, financial services, and accounts receivable management firms. With an emphasis on client relationships, DebtNext is proud to help their clients achieve maximum operational efficiency and gain a competitive advantage.
DebtNext Software Continues the Growth of Their Team
January 2022, COPLEY, Ohio — DebtNext Software is pleased to welcome Kristin Dougherty as its
new National Sales Director. In her new role, Kristin will be responsible for continuing to grow DebtNext
Software’s client base across multiple industry verticals.
“We’re very excited and fortunate to have Kristin joining our team to lead our sales efforts as we
continue to expand the value our Platform brings to our client base. The last two years have
represented incredible growth for us in some very trying times and we’re looking forward to Kristin and
her team building off that and taking us to the next level” said Paul Goske, President of DebtNext
Software. “Kristin brings a unique voice to our team given her reputation and professional experience
along with the fact that she is a former client.”
DebtNext Software, a leading hosted recovery management software provider to the credit, banking,
utility, telecom and collections industry for almost 20 years, is located in Copley, Ohio. Kristin will be
working from Colorado with the entire team in our Northeast Ohio headquarters. She will be working
closely with Thom Majka as he transitions to an advisory role to the company, focused on continuing to
strengthen our industry partnerships and client services offerings for our existing client base.
About DebtNext Software
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs
since its founding in 2003. Their industry-leading Platform, dPlat, is currently used by some of the
nation’s largest utility, telecommunications, financial services, and accounts receivable management
firms to fully illuminate their recovery management processes. 2021 enhancements to dPlat have
allowed clients to address regulatory and compliance needs that have resulted from the CFPB’s
Regulation F initiative and utilize advanced technology combined with a breadth of industry knowledge
to build function-rich solutions to drive recovery optimization and the management of third-party
collection vendors. Visit www.debtnext.com for more information.
About Kristin Dougherty
2022 will mark Ms. Dougherty’s third decade in the financial services industry. Ms. Dougherty joined
Axiom Acquisition Ventures in 2018, to grow their specialized account acquisitions from Fin-tech, banks
and consumer loan companies. In 2013, she began an entrepreneurial venture creating and selling
athletic and equestrian apparel under her brand equipparel ®. Before that, returning to Unifund in
August 2011 as its Vice President of Sales & Marketing, managing its National Portfolio Sales,
Government Services and Portfolio Enhancement Products. Ms. Dougherty was the Senior Vice
President of Sales for Collect America, (later became SquareTwo Financial), as well as their Government
Affairs Liaison in Denver Colorado until 2009 and held several executive positions throughout nine years
in her first tenure at Unifund in Cincinnati, Ohio starting in 1991.
In addition, Kristin was elected to the board of DBA International (Now Receivables Management
Association International) by its membership in February 2002, serving the largest organization of debt
buyers. During her term on the Board as a Director, Conference Chair, Treasurer, Vice President and
President, Ms. Dougherty planned and organized the curriculum for seven of the Association’s
conferences, assisted with the transition to a new association management company, successfully
chaired the Executive Director Search committee, participated in Capitol Hill lobbying visits in
Washington D.C. to communicate the interests of DBAI and its membership to members of Congress and
their staff and administered the revisions to the Association’s code of ethics and by-laws. She has also
represented DBAI at Joint Association Summit (JAS) meetings -the group of industry association
leaders.
DebtNext Software Receives SOC 2 Type II Attestation
Independent Audit Verifies DebtNext’s Internal Controls and Processes
December 29, 2021. Copley, OH – DebtNext, a complete recovery management platform, today announced that it has completed its SOC 2 Type II audit. This attestation provides evidence that DebtNext has a strong commitment to deliver high quality services to its clients by demonstrating they have the necessary internal controls and processes in place.
SOC 2 engagements are based on the AICPA’s Trust Services Criteria. SOC 2 service auditor reports focus on a service organization’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. KirkpatrickPrice’s service auditor report verifies the suitability of the design and operating effectiveness of DebtNext’s controls to meet the standards for these criteria.
“We truly understand and prioritize our clients needs of having a secure platform,” said Paul Goske, President of DebtNext Software. “Continuing to follow through with this certification reinforces our ongoing commitment to providing the most secure and reliable product in the accounts receivable industry.”
“The SOC 2 audit is based on the Trust Services Criteria. DebtNext has selected the security and availability categories for the basis of their audit,” said Joseph Kirkpatrick, President of KirkpatrickPrice. “DebtNext delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured of their reliance on DebtNext’s controls.”
About DebtNext
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs since its founding in 2003. They utilize advanced technology combined with a breadth of industry knowledge to build function-rich solutions to drive recovery optimization and the management of third-party collection vendors. Their industry leading Platform, dPlat, is currently used by some of the nation’s largest utility, telecommunications, financial services and accounts receivable management firms to fully illuminate their recovery management processes. For more information visit www.debtnext.com or connecting with DebtNext on LinkedIn.
About KirkpatrickPrice
KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 900 clients in more than 48 states, Canada, Asia, and Europe. The firm has more than a decade of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls. KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, PCI DSS, HIPAA, HITRUST CSF, GDPR, ISO 27001, FISMA, and CFPB frameworks. For more information, visit www.kirkpatrickprice.com, follow KirkpatrickPrice on Twitter (@KPAudit), or connect with KirkpatrickPrice on LinkedIn.
DebtNext Software’s Demo Wins Best in Show at 2021 iAST Conference
DebtNext Software Receives SOC 2 Type II Attestation
Independent Audit Verifies DebtNext’s Internal Controls and Processes
Coley, OH – DebtNext, a complete recovery management platform, today announced that it has completed its SOC 2 Type II audit. This attestation provides evidence that DebtNext has a strong commitment to deliver high quality services to its clients by demonstrating they have the necessary internal controls and processes in place.
SOC 2 engagements are based on the AICPA’s Trust Services Criteria. SOC 2 service auditor reports focus on a service organization’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. KirkpatrickPrice’s service auditor report verifies the suitability of the design and operating effectiveness of DebtNext’s controls to meet the standards for these criteria.
“We truly understand and prioritize our clients needs of having a secure platform,” said Paul Goske, President of DebtNext Software. “Continuing to follow through with this certification reinforces our ongoing commitment to providing the most secure and reliable product in the accounts receivable industry.”
“The SOC 2 audit is based on the Trust Services Criteria. DebtNext has selected the security and availability categories for the basis of their audit,” said Joseph Kirkpatrick, President of KirkpatrickPrice. “DebtNext delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured of their reliance on DebtNext’s controls.”
About DebtNext
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs since its founding in 2003. They utilize advanced technology combined with a breadth of industry knowledge to build function-rich solutions to drive recovery optimization and the management of third-party collection vendors. Their industry leading Platform, dPlat, is currently used by some of the nation’s largest utility, telecommunications, financial services and accounts receivable management firms to fully illuminate their recovery management processes. For more information visit www.debtnext.com or connecting with DebtNext on LinkedIn.
About KirkpatrickPrice
KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 900 clients in more than 48 states, Canada, Asia, and Europe. The firm has more than a decade of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls. KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, PCI DSS, HIPAA, HITRUST CSF, GDPR, ISO 27001, FISMA, and CFPB frameworks. For more information, visit www.kirkpatrickprice.com, follow KirkpatrickPrice on Twitter (@KPAudit), or connect with KirkpatrickPrice on LinkedIn.
DebtNext Software Continues the Growth of Their Team
COPLEY, Ohio — DebtNext Software, a hosted recovery management software provider, welcomes Katie Greathouse as its new Client Success and Operations Director. In her new role, Katie will look to continually improve internal processes and workflows to streamline support and project communications with clients. She will join DebtNext in its Northeast Ohio headquarters located in Copley, Ohio.
Katie brings over 15 years of operations and management experience within the Collections Industry. For the past decade Katie has worked in various managerial roles at a leading collections law firm. With this background, Katie can review all levels of processes to find and create efficiencies and standardization. She is a proven leader and has won awards for her work in developing, testing and implementing interfaces and new strategies. Her education background includes an Associate of Applied Business with a specialization in Software Development.
“We’re very excited to have Katie joining our team as a leader in helping us continue to grow as an organization and develop new ways to support our clients’ needs” said Paul Goske, President of
DebtNext Software. “Katie is a natural problem solver and brings a unique skill set which will help us on our path of growth into new markets as well as support our current client base.”
About DebtNext Software
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs since its founding in 2003. They utilize advanced technology combined with a breadth of industry knowledge to build function-rich solutions to drive recovery optimization and the management of third-party collection vendors. Their industry-leading Platform, dPlat, is currently used by some of the nation’s largest utility, telecommunications, financial services and accounts receivable management firms to fully illuminate their recovery management processes. Visit www.debtnext.com for more information.
Introducing the DebtNext Collection Agency Accreditation (DNCAA)
DebtNext Software introduces the DebtNext Collection Agency Accreditation (DNCAA)
Delivering industry expertise and business opportunities to the best ARM Vendors
Akron, Ohio — DebtNext Software today announced a new service offering: the DebtNext Collection Agency Accreditation (DNCAA). The DNCAA includes an on-site review, a detailed interview process with key management associates and a method to demonstrate an agency’s comprehensive policies, procedures and best practices. The DNCAA Findings Report creates a new way for ARM Vendor’s to share its story as an industry leader.
“The benefits were immediately obvious to me and I volunteered to be their first client” said Bill Howard, Senior Vice President of FirstPoint Collection Resources, Inc. He continued that “this objective third party assessment has already been shared with clients and prospects and garnered positive feedback and results.”
Features and benefits of the DNCAA include:
- Summary and Exceptional Value Add (EVA) of each topic
- Overview & Insight into the Organization’s People, Systems and Processes
- Findings Report and validation letter that can be used for marketing and RFP support
The DNCAA is available today. For more information on the DNCAA please visit www.debtnext.com/enhanced-services or contact sales@debtnext.com.
About FirstPoint
FirstPoint is a leading provider of revenue cycle services that include Call Center, Early-out, Extended Business Office and Third-Party Debt Collections. Our roots date back to 1949 and we pride ourselves in doing business the right way by providing a superior level of service to our clients and their customers. FirstPoint is licensed and bonded nationally and is PPMS certified through the American Collectors Association International.
About DebtNext Software
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs since its founding in 2003. They utilize advanced technology combined with a breadth of industry knowledge to build function-rich solutions to drive recovery optimization and the management of third-party collection vendors. Their industry leading Platform is currently used by some of the nation’s largest utility, telecommunications, financial services and accounts receivable management firms to fully illuminate their recovery management processes.
DebtNext Software Continues the Growth of their Team
Copley, OH – December 2018 – DebtNext Software, a hosted inventory management and operations software provider, welcomes Louis Thomas as its new Sales Executive. In his new role, Louis will manage the sales efforts as the Company expands into new industry verticals and will join DebtNext in its Northeast Ohio headquarters located in Copley, Ohio.
Louis brings over 10 years of sales and business strategy experience within the High-Tech Industry. For the past decade, Louis has worked in various sales and sales management roles and was most recently responsible for business development at a boutique engineering firm. Due to his unique experience, Louis has developed innovative strategies that expand market share and increase revenue. Louis has been honored with awards numerous times for his consistent high performance, dedication to clients and outstanding achievements. His education background includes a Bachelor of Business Administration with a specialization in Marketing from Cleveland State University.
“We’re very excited to have Louis joining our team as a leader in helping us continue to grow our client base and strengthen our product offering”, said Paul Goske, President of DebtNext Software. “Louis brings a great deal of experience in articulating software value propositions to his clients and we’re looking forward to him continuing in that capacity as we enter into new markets”.
About DebtNext Software
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs since its founding in 2003. Their industry leading Platform is currently used by some of the nation’s largest utility, telecommunications and financial services companies to help manage and optimize the placement of their accounts receivables with third party collection vendors. DebtNext Software is headquartered in Copley, Ohio. For more information, visit www.debtnext.com, or email sales@debtnext.com.
DebtNext Software Receives SOC 2 Type II Attestation
Independent Audit Verifies DebtNext Software’s Internal Controls and Processes
Copley, OH – November 2018 – DebtNext Software, a hosted inventory management and operations software provider, today announced that it has completed its SOC 2 Type II audit. This attestation provides evidence that DebtNext Software has a strong commitment to deliver high quality services to its clients by demonstrating they have the necessary internal controls and processes in place.
SOC 2 engagements are based on the AICPA’s Trust Services Criteria. SOC 2 service auditor reports focus on a service organization’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. KirkpatrickPrice’s service auditor report verifies the suitability of the design and operating effectiveness of DebtNext Software’s controls to meet the standards for these criteria.
“Our team is extremely proud of the effort that has gone into attaining the SOC 2 Type II attestation and appreciate the partnership with Kirkpatrick Price and their efforts in the audit. The protection of our clients’ data is a critical element of our success, and the policies and procedures we have put in place that are validated through this annual audit aid in our continual improvement in that area”, said Paul Goske, President of DebtNext Software.
“The SOC 2 audit is based on the Trust Services Criteria. DebtNext Software has selected the security and availability criteria for the basis of their audit,” said Joseph Kirkpatrick, President of KirkpatrickPrice. “DebtNext Software delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured of their reliance on DebtNext Software’s controls.”
About DebtNext Software
DebtNext Software has been delivering robust solutions for their clients’ recovery management needs since its founding in 2003. Their industry leading Platform is currently used by some of the nation’s largest utility, telecommunications and financial services companies to help manage and optimize the placement of their accounts receivables with third party collection vendors. DebtNext Software is headquartered in Copley, Ohio. For more information, visit www.debtnext.com, or email sales@debtnext.com.
About KirkpatrickPrice, LLC
KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 800 clients in more than 48 states, Canada, Asia, and Europe. The firm has over 13 years of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls. KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, PCI DSS, HIPAA, HITRUST CSF, GDPR, ISO 27001, FISMA, and CFPB frameworks. For more information, visit www.kirkpatrickprice.com, follow KirkpatrickPrice on Twitter (@KPAudit), or connect with KirkpatrickPrice on LinkedIn.
