DebtNext team member Eric Port attended the 2024 Annual Utilities Credit & Collections Symposium hosted by Conferences By Monticello. The symposium focused on valuable insights and discussions relevant to credit and collections professionals within the utility industry. Key topics included Utility-Only Roundtable Discussions, where industry experts shared real-world experiences and strategies related to credit and collections processes. Case studies presented by utility companies highlighted successful approaches to credit management, debt collection, and customer engagement. Industry leaders participated in panel discussions covering pre-pay programs, closed bill collection processes, and innovative solutions. Attendees had the opportunity to network with credit and collection professionals, utility executives, and solution providers, fostering knowledge exchange and collaboration.

DebtNext was delighted to be a part of the upcoming roundtable discussion, organized by IC Systems, in collaboration with Alliant Energy. Our team member, Frank Ellenberger, shared his extensive knowledge on the challenges and solutions in utility debt collection for 2024, alongside other industry experts. This roundtable is a crucial event for professionals in the utilities sector, providing insights into tackling debt collection challenges through a mix of expert experiences, innovative technology solutions, and strategic methodologies. Watch it on demand now! https://loom.ly/O0_-iik