DebtNext Attends InsideARM Consumer Relations Consortium

DebtNext Director of Strategic Initiatives, Frank Ellenberger, attended the InsideARM Consumer Relations Consortium last week where he learned more about significant issues impacting the collections industry and how they can be redefined.

The Consumer Relations Consortium (CRC) is a sophisticated, forward-thinking membership group in the Accounts Receivable Management (ARM) industry. It is an initiative developed by insideARM and the iA Institute. The CRC engages with regulators, collaborates with peers, and evolves strategies & technologies.

The CRC has two primary areas of focus: Regulation and Innovation. Members benefit from in-person meetings, virtual engagement, and access to a legal advisory board. They also have the opportunity to influence the agenda, engage with regulators and consumer advocates, and benchmark their company’s compliance, operations, and technology against those of other companies.



DebtNext Attends Monticello

DebtNext team members Andrew Hannan, Frank Ellenberger, Paul Fredrick, and Thom Majka attended the Monticello Conference. They appreciated meeting existing customers and prospects, as well as talking to agency partners about the Vendor Select Program at this event.

The Monticello Conference is an educational event for utility industry professionals and solution providers, organized by Conferences By Monticello, a company that provides premier conferences and events for the utility industry. The conference covered topics such as metering technology, data management, billing systems, credit and collections, customer service, and regulatory compliance. Team member Andrew Hannan and Jeremy Gaffney from Cox Communications presented a case study on vendor management, spurring hours of questions and conversations!

If you missed it, reach out to to hear more!


DebtNext attends Industry Global Conference

DebtNext team members Andrew Hannan, Keith Solar, Charyl Gurney, and Frank Ellenberger attended Industry Global Conference earlier this week. Industry Global is a premier conference for software product managers. Our team members attended the two-day event that featured workshops, keynotes, breakouts, and networking opportunities with over 750 other product people from around the world.

Some of the speakers include Marty Cagan, author of “Inspired: How To Create Tech Products Customers Love”, Andres Glusman, CEO of, and Christine Itwaru, Principal Strategist at Pendo.

This conference is highly recommended for product professionals. Attendees have praised it for its excellent content targeted towards product managers and the inspiring and energizing atmosphere.

DebtNext Attends DCM Insights Conference

Paul Fredrick appreciates the time spent with our partner, DCM Services, current banking clients, and meeting new client leaders at the DCM Insights Conference! DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity.

A special thank you to the entire DCM Services team for hosting a first-class customer and partner conference. DCM services is a tier 1 organization, that handles sophisticated claims, at a sensitive time in a very professional manner. Congrats on 25 years!

DebtNext is honored to be working with Mike Raab and Tiffany Jansen at DCM Services and we look forward to our continued partnership.


Paul Fredrick (left) with
Marc Lanni (right) from Citizens Bank


DebtNext Software Attended NEUCC

Katie Greathouse, Kristy Kenna, and Paul Goske attended the Northeast Utilities Credit & Collections Conference (NEUCC) event in Atlantic City from September 13th through September 15th. The Northeast Utilities Conference was attended by several of our clients and collection vendor partners, and our team was able to strengthen our current relationships and enforce our position of strength within the industry.

The DebtNext Team found the NEUCC event to be a valuable experience and a great opportunity to network with industry leaders and gain insight into the latest industry trends, strategies, and developments.  We are excited about the opportunity for us to discuss our Accreditation Program at this conference with several of collection vendor partners. To learn more about this program please contact

We look forward to continuing our involvement in the NUECC community and staying at the forefront of this exciting and rapidly evolving industry.

Paul Goske, Katie Greathouse, and Kristy Kenna
Kristy Kenna with Jackie Kunkle from Exelon (and on the NEUCC board)
Kristy Kenna (DebtNext) with Joe Greenberg and Pam Thompson from Philadelphia Gas Works

Thomas Hilt Allen Foundation Golf Fundraiser

Members of the DebtNext Team recently visited the Good Park Golf Course to support Thomas Hilt Allen Foundation at their Annual Golf Outing! The Thomas Hilt Allen Foundation was established so that through various events and the generous support of donors, awareness is raised, research is funded, and financial and spiritual support is provided to families who have lost a child to SIDS, Sudden Infant Death Syndrome, or SUID, Sudden Unexplained Infant Death.

For three years, DebtNext has been a sponsor for this foundation, this year bring in a score of +3. One of our members decided to play at the “Skirt” Hole where if you wore a skirt you got to tee off from the Women’s Tees. Happy to say they birdied the hole, so well worth it!

We had a great time at this event and looking forward to returning next year!



DebtNext Software Attended Fintech Nexus USA

Andy Hannan, Frank Ellenberger, and Paul Goske attended the Fintech Nexus USA event in New York City from May 9th through May 11th. As a proud sponsor of the event, we had a great experience and gained valuable insights into the latest trends and developments in the fintech industry.

The Fintech Nexus USA event featured keynote speakers from some of the biggest names in fintech. The speakers shared their knowledge and expertise on topics such as AI, fraud, and digital transformation in financial services. The event also highlighted the challenges and opportunities of extending credit to borrowers who don’t have a traditional credit history, and how fintech lenders are making credit more available.

The DebtNext Team found the Fintech Nexus USA event to be a valuable experience and a great opportunity to network with industry leaders and gain insight into the latest fintech trends, strategies, and developments.

We look forward to continuing our involvement in the fintech community and staying at the forefront of this exciting and rapidly evolving industry.








DebtNext Software to Attend Fintech Nexus

DebtNext Software will be attending and sponsoring Fintech Nexus USA 2023. The event takes place in New York City from May 10th to May 11th. It consists of 5,000 attendees, 250 sponsors and exhibitors, and 350 speakers, making it the largest fintech event in New York City.

Fintech Nexus 2023 is a place for all of those in the fintech industry to gather and discover the latest trends, strategies, and technologies. The conference agenda includes a multitude of topics including innovation, digital transformation, fraud, payments, and technology.

DebtNext is proud to be an associate sponsor of this year’s conference. If you are interested in learning more about Fintech Nexus USA or want to join us there, you can learn more here.

DebtNext Software Attends Women in Consumer Finance 2022

DebtNext Software was a sponsor for insideArm’s Women in Consumer Finance Conference in Palm Springs, California earlier this month. This event was attended by over 400 women in the finance industry, including five from the DebtNext Team. In its fifth year, the conference goals of boosting connections, confidence, and careers of women was a success. DebtNext has sponsored the conference in previous years and is a Diamond Sponsor for the 2022 conference. We provided the photo booth used throughout the conference to capture amazing moments from the week.

Our team had the opportunity to attend several workshops throughout the conference, as well as network with mentors, mentees, and visionaries in the financial services industry. Throughout the workshops our team developed valuable resources for decision making, goals, work-life balance, communication, branding, success, and much more.

There were many opportunities for fun throughout the week in Palm Springs including hiking, golf, an ‘Old Hollywood’ tour, and trivia. The keynote speakers were especially inspiring, leaving attendees with a feeling of resilience and success. Although many of the structured activities pushed introverts into extroverted situations, our team felt they had grown through this professionally, as well as personally.

The DebtNext Team was able to leave this conference with new, meaningful connections with other Women in Consumer Finance.

DebtNext Software to attend Collection and Recovery Solutions 2022

DebtNext is proud to be a Gold Sponsor for this year’s conference held May 25-27 in Las Vegas. Senior-level creditors involved in collection, recovery operations, compliance, risk, and strategy attend this exclusive meeting. The Collection and Recovery Solutions events began in 2002, when creditors specifically requested an event for senior level collection executives, where they could learn about compliance and collections, effectiveness, and efficiencies. To answer that, RMS created this invitation-only event for creditors. Sponsors are limited to those who are referred by creditors in attendance. The exhibit area has companies that showcase the latest in innovative and progressive resources. Kristin Dougherty, our National Sales Director, will be in attendance and available to meet. Email or call 330-665-0400 x149 to schedule some time.