The DebtNext team had the honor of participating in the Product Collective’s INDUSTRY conference in Cleveland. This event served as a pivotal platform for industry leaders to converge, fostering an environment rich in networking and knowledge sharing.

Throughout the conference, we engaged in a series of insightful sessions that addressed the latest trends and best practices in product development. The discussions not only enhanced our understanding but also inspired new ideas that we are eager to implement at DebtNext.

We extend our sincere gratitude to the organizers and all participants for their contributions to a successful event. We look forward to leveraging the insights gained to drive innovation and excellence within our organization.

Eric Port, Frank Ellenberger, and Anthony Rosa attended the Northeast Utilities Credit & Collections Conference (NEUCC) event in Atlantic City from September 11th through September 13th. The Northeast Utilities Conference was attended by several of our clients and collection vendor partners, and our team was able to strengthen our current relationships and enforce our position of strength within the industry.

The DebtNext Team found the NEUCC event to be a valuable experience and a great opportunity to network with industry leaders and gain insight into the latest industry trends, strategies, and developments.  The conference was a hub of activity, featuring a variety of sessions and discussions that covered the latest trends, strategies, and developments in utility credit and collections. Eric, Frank, and Anthony attended several keynotes and workshops, gaining valuable insights into regulatory changes, innovative credit risk management techniques, and the integration of advanced technologies. These sessions equipped our team with actionable knowledge that will enhance our service offerings and operational efficiency.

We look forward to continuing our involvement in the NUECC community and staying at the forefront of this exciting and rapidly evolving industry.

Our Director of Strategic Initiatives, Frank Ellenberger, had the privilege of attending the annual Consumer Relations Consortium (CRC) meeting hosted by Auriemma Roundtables InsideARM. This event proved to be an incredibly insightful experience, reaffirming the value of being part of such a respected organization in the Accounts Receivable Management industry.

InsideARM is renowned for bringing together some of the brightest minds in the industry. The CRC is a select group within this organization that focuses on discussing trends, challenges, and best practices. The agenda for these meetings is meticulously crafted to cover a wide range of topics, including consumer relations, legislation, and technology. This ensures that attendees are well-versed in the latest developments and equipped to handle the evolving landscape of the industry.

Frank found the discussions on consumer relations particularly enlightening. With the ever-changing regulatory environment, staying updated on best practices for engaging with consumers is crucial. The insights gained from these sessions will undoubtedly help us refine our strategies and improve our interactions with clients and consumers alike.

In conclusion, the CRC meeting was a resounding success. The knowledge and connections gained from this event will undoubtedly enhance our industry expertise and help us better consult with and educate our clients. We are grateful to InsideARM for organizing such a valuable event and look forward to applying what we’ve learned to continue delivering exceptional service and insights to our clients.

The highlight of the Collection & Recovery Solutions conference includes a client event at The Sphere! We extend our gratitude to our probate recovery integration partner, DCM Services, for hosting the CRS conference. Their unwavering commitment to innovation and collaboration is truly inspiring, and we appreciate the opportunity to collaborate with them.

During the event, our team members engaged in outstanding conversations with partners and clients. These discussions provided valuable insights into the challenges and opportunities within the recovery sector. As we look ahead, we’re excited about the transformative potential of digital technologies. Our dedication to harnessing this power will drive revolutionary changes in the recovery field. Together with our partners and clients, we’re confident that we can make a significant impact.

DebtNext team member Eric Port attended the 2024 Annual Utilities Credit & Collections Symposium hosted by Conferences By Monticello. The symposium focused on valuable insights and discussions relevant to credit and collections professionals within the utility industry. Key topics included Utility-Only Roundtable Discussions, where industry experts shared real-world experiences and strategies related to credit and collections processes. Case studies presented by utility companies highlighted successful approaches to credit management, debt collection, and customer engagement. Industry leaders participated in panel discussions covering pre-pay programs, closed bill collection processes, and innovative solutions. Attendees had the opportunity to network with credit and collection professionals, utility executives, and solution providers, fostering knowledge exchange and collaboration.

DebtNext was delighted to be a part of the upcoming roundtable discussion, organized by IC Systems, in collaboration with Alliant Energy. Our team member, Frank Ellenberger, shared his extensive knowledge on the challenges and solutions in utility debt collection for 2024, alongside other industry experts. This roundtable is a crucial event for professionals in the utilities sector, providing insights into tackling debt collection challenges through a mix of expert experiences, innovative technology solutions, and strategic methodologies. Watch it on demand now! https://loom.ly/O0_-iik

Our team was part of the record turnout for the 2024 RMAI Annual Conference in Las Vegas, where we learned about the latest trends and best practices in the receivables management industry. We also had the opportunity to network with our peers, clients, and partners, and to showcase our innovative recovery management platform. DebtNext is proud to be a part of the RMAI community and to support its mission of advancing the industry through education, advocacy, and standards. We gained valuable compliance insights that will help us better serve our clients. Thank you to RMAI for organizing this amazing event and to our clients and partners for the conversations around our innovative recovery management platform!