DebtNext Attends InsideARM Consumer Relations Consortium

DebtNext Director of Strategic Initiatives, Frank Ellenberger, attended the InsideARM Consumer Relations Consortium last week where he learned more about significant issues impacting the collections industry and how they can be redefined.

The Consumer Relations Consortium (CRC) is a sophisticated, forward-thinking membership group in the Accounts Receivable Management (ARM) industry. It is an initiative developed by insideARM and the iA Institute. The CRC engages with regulators, collaborates with peers, and evolves strategies & technologies.

The CRC has two primary areas of focus: Regulation and Innovation. Members benefit from in-person meetings, virtual engagement, and access to a legal advisory board. They also have the opportunity to influence the agenda, engage with regulators and consumer advocates, and benchmark their company’s compliance, operations, and technology against those of other companies.